Privacy Policy
At Akademika Lab Solutions, we respect your privacy and are committed to protecting the personal information shared with us through our website, enquiry forms, emails, phone calls, WhatsApp communication, business meetings, quotations, purchase orders, and service requests.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you contact us, submit an enquiry, request a quotation, download product information, or communicate with us:NameDesignationInstitute / Organization / Company nameDepartment nameEmail addressPhone number / mobile numberAddress / locationProduct or service enquiry detailsPurchase order, quotation, invoice, or tender-related detailsCommunication records through email, phone, WhatsApp, SMS, or website formsAny documents or information voluntarily shared by youWe may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage details for security and website improvement purposes.
2. How We Use Your Information
The information collected may be used for the following purposes:To respond to your enquiriesTo prepare and share quotations, proposals, brochures, catalogues, and technical detailsTo process purchase orders and business requestsTo provide product information, lab solutions, installation, commissioning, training, and supportTo communicate regarding delivery, payment, service, AMC, warranty, or project updatesTo improve our website, products, services, and customer supportTo send relevant updates, marketing communication, product campaigns, or institutional informationTo comply with legal, accounting, tender, tax, audit, or regulatory requirements
3. Sharing of Information
Akademika Lab Solutions does not sell, rent, or trade your personal information.We may share your information only when required for business, service, legal, or operational purposes, such as with:Internal departments and authorized employeesService engineers, installation teams, or support teamsLogistics and courier partnersAuthorized vendors, OEM partners, or suppliersPayment, accounting, tax, or audit professionalsGovernment departments, tender authorities, or regulatory bodies where requiredLegal authorities when required by lawSuch sharing is limited to the purpose for which it is required.
4. Marketing Communication
By submitting your contact details through our website, forms, email, WhatsApp, phone, or business interaction, you agree that Akademika Lab Solutions may contact you for business-related updates, product information, catalogues, offers, technical solutions, and marketing campaigns.You may request to stop receiving promotional communication from us by contacting us at Info@akademika.in.
However, we may still contact you for important transactional, service, payment, warranty, or order-related communication.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.Access to personal and business information is restricted to authorized personnel only. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We may retain your information for as long as necessary to fulfill the purpose for which it was collected, including business communication, customer support, order processing, warranty, AMC, tax, audit, legal, tender, and record-keeping requirements.When information is no longer required, we may securely delete, archive, or anonymize it.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic, analyze page performance, and enhance our services.You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites, software platforms, payment gateways, social media pages, or partner websites.Akademika Lab Solutions is not responsible for the privacy practices, content, security, or policies of such third-party websites. Users are advised to review the privacy policies of external websites before sharing personal information.
9. Accuracy of Information
You are responsible for ensuring that the information you provide to us is accurate, complete, and updated.If you wish to correct or update your personal information, you may contact us using the details provided below.
10. Your Rights
Subject to applicable laws, you may request us to:Confirm whether we hold your personal informationCorrect or update your personal informationStop sending promotional communicationDelete certain personal information, where legally and practically possibleTo make such a request, please contact us at Info@akademika.in
11. Children’s Privacy
Our website and services are intended for institutions, organizations, businesses, educational bodies, government departments, and professional users.We do not knowingly collect personal information from children. If any such information is shared by mistake, please contact us and we will take reasonable steps to remove it.
12. Legal Compliance
We may process, store, or disclose information when required to comply with applicable laws, legal processes, government requests, regulatory requirements, audit obligations, taxation rules, tender documentation, or court orders.
13. Changes to This Privacy Policy
Akademika Lab Solutions may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.Users are advised to review this page periodically.
14. Contact Information
For any questions, corrections, or privacy-related requests, please contact:
Akademika Lab Solutions
Website: https://akademika.in/
Email: Info@akademika.in
Phone: +91 744 743 8443
Address: Unit No 128/129, Hema Industrial Estate,Sarvodaya Nagar, Jogeshwari (E),Mumbai - 400060, MH, INDIA
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you contact us, submit an enquiry, request a quotation, download product information, or communicate with us:NameDesignationInstitute / Organization / Company nameDepartment nameEmail addressPhone number / mobile numberAddress / locationProduct or service enquiry detailsPurchase order, quotation, invoice, or tender-related detailsCommunication records through email, phone, WhatsApp, SMS, or website formsAny documents or information voluntarily shared by youWe may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage details for security and website improvement purposes.
2. How We Use Your Information
The information collected may be used for the following purposes:To respond to your enquiriesTo prepare and share quotations, proposals, brochures, catalogues, and technical detailsTo process purchase orders and business requestsTo provide product information, lab solutions, installation, commissioning, training, and supportTo communicate regarding delivery, payment, service, AMC, warranty, or project updatesTo improve our website, products, services, and customer supportTo send relevant updates, marketing communication, product campaigns, or institutional informationTo comply with legal, accounting, tender, tax, audit, or regulatory requirements
3. Sharing of Information
Akademika Lab Solutions does not sell, rent, or trade your personal information.We may share your information only when required for business, service, legal, or operational purposes, such as with:Internal departments and authorized employeesService engineers, installation teams, or support teamsLogistics and courier partnersAuthorized vendors, OEM partners, or suppliersPayment, accounting, tax, or audit professionalsGovernment departments, tender authorities, or regulatory bodies where requiredLegal authorities when required by lawSuch sharing is limited to the purpose for which it is required.
4. Marketing Communication
By submitting your contact details through our website, forms, email, WhatsApp, phone, or business interaction, you agree that Akademika Lab Solutions may contact you for business-related updates, product information, catalogues, offers, technical solutions, and marketing campaigns.You may request to stop receiving promotional communication from us by contacting us at Info@akademika.in.
However, we may still contact you for important transactional, service, payment, warranty, or order-related communication.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.Access to personal and business information is restricted to authorized personnel only. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We may retain your information for as long as necessary to fulfill the purpose for which it was collected, including business communication, customer support, order processing, warranty, AMC, tax, audit, legal, tender, and record-keeping requirements.When information is no longer required, we may securely delete, archive, or anonymize it.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic, analyze page performance, and enhance our services.You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites, software platforms, payment gateways, social media pages, or partner websites.Akademika Lab Solutions is not responsible for the privacy practices, content, security, or policies of such third-party websites. Users are advised to review the privacy policies of external websites before sharing personal information.
9. Accuracy of Information
You are responsible for ensuring that the information you provide to us is accurate, complete, and updated.If you wish to correct or update your personal information, you may contact us using the details provided below.
10. Your Rights
Subject to applicable laws, you may request us to:Confirm whether we hold your personal informationCorrect or update your personal informationStop sending promotional communicationDelete certain personal information, where legally and practically possibleTo make such a request, please contact us at Info@akademika.in
11. Children’s Privacy
Our website and services are intended for institutions, organizations, businesses, educational bodies, government departments, and professional users.We do not knowingly collect personal information from children. If any such information is shared by mistake, please contact us and we will take reasonable steps to remove it.
12. Legal Compliance
We may process, store, or disclose information when required to comply with applicable laws, legal processes, government requests, regulatory requirements, audit obligations, taxation rules, tender documentation, or court orders.
13. Changes to This Privacy Policy
Akademika Lab Solutions may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.Users are advised to review this page periodically.
14. Contact Information
For any questions, corrections, or privacy-related requests, please contact:
Akademika Lab Solutions
Website: https://akademika.in/
Email: Info@akademika.in
Phone: +91 744 743 8443
Address: Unit No 128/129, Hema Industrial Estate,Sarvodaya Nagar, Jogeshwari (E),Mumbai - 400060, MH, INDIA
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